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[lastpost] => 2644423 会员月色朦胧咨询易仔绑定账号事宜 1714644935 天策-瑶娥
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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到! N0 J$ A4 `. y
目前等待中 有经验的老哥过来说一下这种情况有遇到过没/ [7 v9 h2 A; M" [9 } E% v
1 F3 G" N6 [; ^% m| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑 9 [2 S: p& s- g0 o8 u! |' q2 P8 @
v( a5 o0 G. |
亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈
- l- F8 R9 d0 m9 s0 K----------------------------------------------------------------------------------------------------------------------' k5 {% X! s! b, b; l: ]
跟进情况更新： D+ v' Y. l7 X
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服
- N# v+ L$ ^$ p4 ?( c4 @* b2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可
; i6 Y$ P' f. }: P5 p2023-11-8 13:30【会员评价】——好评结束本次咨询
% ?. ?4 [5 |- m2 z: U b6 ~7 G' n" H9 M$ q% w0 N4 L
评价说明：
2 \- P% g/ b5 B8 W) v8 T1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理" i1 S5 u+ j4 M( V1 F3 a
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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, `2 y& `7 N/ w6 w( B% T
已经绑定了 |
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9 Q k# f3 s7 Z# n你好，这边没有收到您的邮件哦。
9 O, _; ^; z/ Q2 J5 A3 x我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
- W; n, F8 S6 G, z2 z您只需提供身份证件【正反面即可】
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这边可以私发我您发邮件的截图嘛？ |
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4 i S! i* ~5 _' `# ^可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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% ]" G; b; t2 t0 K3 k+ K
如何私发给你 |
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* T5 D* H! J0 I) G
我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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/ U) \, A8 N4 M( T* t( l& l6 h8 h/ p
好的 在线等 |
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5 s1 u" S, ~& G+ Z+ y9 _% D. V
可以再试一次哦。我们邮箱系统之前有问题
7 d% [, \0 H3 L3 z$ V+ k) M[email protected] |
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% \3 k V z1 T3 ?已经发送了 收到了没 |
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8 ^" j ^4 x t$ k! P1 L怎么和你私信 |
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& N3 x( S z0 ?9 i- }6 r# B7 V
我在论坛无法给你发送短消息 只能阅读你发给我的 |
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$ b/ t! g7 R0 K! [" M6 F4 O' u我的权限不够 |
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" S$ j% t6 X4 r. C# Z3 V, a还是没收到哦，我让客服联系您了 |
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5 ?* S1 q7 H! K4 J
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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2 @( S# D. R5 d1 Y1 S! G您好这个与账户资金无关的，
' w8 `6 U+ f) M- H+ t- J1 M. y, d为了客户资金安全及避免洗钱活动* N, I' J" T! b9 U3 \- L
我们一般都是由系统随机抽查的以确保是本人进行游戏) ~' I' g$ U3 w0 ?* k) B
这样一来可以减少资金冻结事件- _& K! \; R. |1 o$ J+ U
希望您理解及配合 |
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