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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑
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6 c. n0 r+ p4 b. U【论坛ID】：pingjing0099) b/ L2 }: x5 y, c: ?) W) o. f9 w
【咨询公司】：易发国际5 J" }( x2 l" m
【公司账号绑定】：已绑定! V% ]' i9 i5 l6 v
【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？ j/ J% R) v+ m" V; s7 d
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑 + r) w1 T1 S3 I2 s% @
! o' e/ I! M* h3 O+ e- f+ \楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。
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5 m) M: S, y; h依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟
6 B/ F) Q7 I" l7 ~---------------------------------------------------------------------------------------------------------------------+ V0 y( C# `/ {7 D( C7 y. F
t7 [6 |+ x F0 ]# [跟进情况更新：; }& v) L, T q* a7 Y( o& Q% A5 h$ t
2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服+ C& P! }. E: [% u
2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评”8 i% z0 q! E$ y
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评价说明：, b8 L( t9 ~$ h- u5 ]" g
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理% \4 m/ r8 w. h# X! ]' g
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。' I0 Q* x' u8 x2 H; y! a: @
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天策-瑶娥 发表于 2022-11-26 11:53$ r% n" J% B. O: S1 V
楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。& b+ j: `0 M2 ?: J) r
3 J, q3 h6 ] s/ w: [9 S$ A依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
! c/ ^$ k# d5 s, D0 w3 ^) W. _谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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6 E* D1 Y1 D& p+ D4 |$ E楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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谢谢版本处理，版主的服务贴心啊 |
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当前离线
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# b( y1 ~8 Z, J不客气，这是我们应该的
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看到楼主已申请绑定了，我通知客服给审核通过 |
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