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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 % h# H- {5 o+ K# N
, W7 \$ z! J, x& T5 _; h; [0 U楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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& A n: c+ T/ F% H-----------------------------------------------------------------------------------------------------------------------3 F+ X& q' t4 F: h% ]
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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跟进情况描述：
3 i# y1 Q4 p3 {/ c" w2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服 @5 r4 C" x" L+ |- n( ~- ]
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
/ K9 k, ~ l# c! C, U- W% ?$ ]2021-8-23 23:04【会员回复】——已到账! I X2 P( S. Q" _/ ]3 ?
2021-8-23 23:04【会员评价】——好评
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" L$ n: I/ x& A% f0 A* s9 u! h" D本次咨询总结：# }: U: t' z/ C
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
7 G. f' @" o* ?. z4 }( N审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。: D6 Y( o+ x9 |1 E7 v; i
5 s* M# E2 @! a1 N评价说明：
" O X/ j: v: C% \6 l+ [+ m+ Y1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理5 Z9 W+ F* u4 m. t d' p% G- `6 ^, R
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。3 j1 k; i1 W* L+ D: i: L% m5 l
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您好，亲爱的会员：
4 d) X& c2 ?# n4 q8 S R7 d4 @抱歉为您带来不便！1 ?2 p& ]) v! Z
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
, S! L* ?2 ?% S" e0 d) n* q# V如果收到了，请您对这次的事务进行评价 【好评、中评、差评】( y& W, _+ T9 i, d! g- {4 ?- A |) c
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评价说明：
' Z1 T) _ I, R1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
3 @* E+ U: Y( g/ j2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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$ b) w2 ]0 R6 _/ ~/ v4 ^: ~
感谢您的好评 |
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