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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ - W; J3 u8 q/ }8 u( c
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 $ [. h# v- _1 d) n) b) z' w
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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: ]& S+ n2 B3 d1 a+ J会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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1 I' L/ Z8 `9 \1 J/ Q+ Y5 @0 f2 |; O跟进情况描述：
: D W4 \: c4 g2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
+ o- o; [3 a; n6 i1 n5 m5 _2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
% _( o6 l: y8 k! W* C/ ~' y2021-8-23 23:04【会员回复】——已到账 p' w3 h; m- e- y4 D. T0 t
2021-8-23 23:04【会员评价】——好评0 ]8 r' U$ O+ E- {
8 y0 X3 U& L t) V2 y$ P2 ^本次咨询总结：
/ A0 F; l, @, l0 O7 N% O) W# G本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。0 `% O" c* p% I5 A
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
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评价说明：$ C1 m. `, w I. ~% M1 R0 I
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
$ K" L3 S/ T; i4 M* y2 R& k. w2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。4 F- E6 _0 o: q7 h( l
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您好，亲爱的会员：$ O3 y: X, w8 g
抱歉为您带来不便！0 s' a6 {; q5 U2 h6 X; |
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？% G$ S& n* z3 `+ \$ J( q+ `
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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, S2 `; K3 O% I* p& M, @! }- K评价说明：% D) `; k4 x3 y4 m/ Y/ c
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
. s- E4 ^; D w# B" D! F; `: l2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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本月在线: 135 小时
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8 ^8 a# k" B9 z O1 p" c感谢您的好评 |
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