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[lastpost] => 2815029 会员lantianyun请求帮助解决易仔冻结账号和黑1923元的问题 1773661243 lantianyun
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。3 l% D- {" I3 y5 \/ Q
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5 r s& c6 @ }3 h9 B% h会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。- }/ a1 D- A# f W+ t% H
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跟进情况描述：/ F0 ~, V+ g4 g
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
$ A; c7 d U" g7 u2 a2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。1 x/ N! o8 c% f" P0 r
2021-8-23 23:04【会员回复】——已到账) V( s& ^4 q2 Q1 I
2021-8-23 23:04【会员评价】——好评4 A. F' X. Y5 L. j+ J
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本次咨询总结：1 r# N2 a" ]9 y9 ^: f8 H/ p
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。6 J0 H3 J9 k P
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。1 {" T8 f0 ^0 I9 N2 P
+ p8 m. k* U; `: W, Q- B6 y* ^评价说明：" H4 G/ f/ a1 d) b! p% c' p
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
; g/ ?. H$ z9 T8 J9 r2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。) {( O9 ]7 ?7 e. T3 F7 K
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您好，亲爱的会员：* \ w; p) p# r# a/ u' H- Y7 |& A* d
抱歉为您带来不便！, R& g: s( V0 Z$ C+ R4 h
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
2 h6 ?& P& ~0 I) k4 O如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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# a7 |) |3 k {# A评价说明：# X7 w: P/ [+ C) k' [: `2 h
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
: l- ]' [& M, O& r! a$ |; A2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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$ m7 S' H& U8 n/ h
感谢您的好评 |
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