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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑
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【论坛ID】：pingjing0099
# ]- U% _0 c9 m; I3 L1 u【咨询公司】：易发国际
' g- Q* S! Z$ F% n5 _. r【公司账号绑定】：已绑定; ]. v# m# ]' a$ i. X% [' V& T
【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？" D' L" {! l( R1 v1 s# W
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑 % J% D9 n5 z( U- y6 A C% `
# Z& C( F4 z; x8 N7 w& S! R楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。4 J/ ]4 _3 J0 I1 E
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依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟
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跟进情况更新：
7 U% ]% e) f8 b2 Y2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服5 U \! s# n# ^! ?# |7 G% ^
2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评”
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9 U$ V0 u0 ~. { p" ?" Y+ m: F+ q9 a1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理& j: j' @5 R& _
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-瑶娥 发表于 2022-11-26 11:53- E6 _& N7 G0 c9 B; P& y
楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。. W/ b5 |& U9 v
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依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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3 S, d* n! N8 r# r( e瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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6 B) D: M1 B1 f1 P楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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$ E. F" `; k0 F6 b! w" Y$ c谢谢版本处理，版主的服务贴心啊 |
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当前离线
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1 }- w$ d$ C6 O. ^不客气，这是我们应该的
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5 }: k" q2 k Y# D看到楼主已申请绑定了，我通知客服给审核通过 |
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