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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑 & N' L' R4 |; g- v- Y+ g/ c8 n
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【论坛ID】：pingjing00998 f$ Q! f- G# b+ |
【咨询公司】：易发国际
0 w0 I8 d- t7 _$ o- p【公司账号绑定】：已绑定
; W" e0 Q6 w, i5 L: I I【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑 # k% |' Z& |7 p0 z6 r2 e) X" W3 C
1 q% g/ [/ k3 o4 o% d7 w3 Q楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。! n7 I. H; l/ A/ Q
4 M( h$ u: r4 j z9 W/ ]1 M# U) S依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟; q. {+ B, k+ H) z) E8 V- H
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跟进情况更新：8 h" n' l6 G1 L9 D; `
2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服
% U' x: h1 L8 g1 |* c4 w3 G2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评” }4 }1 |5 y! f- S& o1 i
4 o3 [: m# u% }: t6 x评价说明：
$ h6 u" P0 t7 M1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
, c1 B& C' q3 ^( B2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-瑶娥 发表于 2022-11-26 11:53
, U. p$ y% D; g6 y( u# e' G楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。1 |8 a- c! E/ e
$ i! Y. f9 n( G依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
: t/ R X. S4 D& s0 a" J& [谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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% Z6 ^2 r% b6 d9 Q( Z& Q1 k# |谢谢版本处理，版主的服务贴心啊 |
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不客气，这是我们应该的 ; C+ A1 a0 K. q5 p1 E1 d
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看到楼主已申请绑定了，我通知客服给审核通过 |
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