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当前离线
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 5 q$ B {$ A2 S3 a2 r' a
" G$ X/ e8 B7 d% i7 ~/ ]楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。0 ~. B9 u! O+ E; r: s
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1 z O8 f |7 d- T& k# i7 x会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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$ P# b2 ^8 a* u# p5 ]9 g) y7 m" }* V跟进情况描述： |1 g, d3 A* x7 q1 \0 h* g/ Z4 |
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服- m& e* H v* X4 ~+ Y# P
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
1 V9 }: M. \7 d; |1 Z2021-8-23 23:04【会员回复】——已到账
, g1 c6 _" S8 V9 g, g$ S2021-8-23 23:04【会员评价】——好评" q% @+ W; v3 U0 S% G. ?: [
0 m* R. N3 V. [2 l+ ~本次咨询总结：
% d; _: w* r% n- b本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。4 S4 d$ n" s, v
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
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4 h" d5 S0 G; l+ X" N) ^ T1 `" _评价说明：2 v5 `" L L6 r3 H- u( D B
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
6 u+ u% T( {, X% w) V& K1 g2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。* T4 Z& ^- h+ x/ K
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当前离线
经验:
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您好，亲爱的会员：
# f1 z- c, C+ T+ q( c# f# z8 x抱歉为您带来不便！
. p) `; y5 Y: l. D" ]经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？- _- P8 _+ x' e. `; B' T& z5 `$ n
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】, O! @, y5 `7 A- Y& i& z
8 R$ o' D$ k. k* m# }" ~评价说明：; D! r9 } y4 A7 b9 T8 @& v
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
. w' ^1 }4 N" U0 l2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9274 小时
本月在线: 15 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 15655 小时
本月在线: 397 小时
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" f. f% _: P; O' v6 z4 A
感谢您的好评 |
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