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当前离线
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ * K& n7 m2 P& f: d. v% }$ O
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 3 W6 S& F1 V$ u" N2 c
$ o3 q+ `$ ~' j4 s% c楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。7 k% t* \0 `" Y
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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4 u; Y# z9 M% |: P* z! W3 I跟进情况描述：9 O$ z/ I s& F1 I% q- p5 t9 v2 t, ?8 R
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服5 r8 B3 d4 y m1 U/ d: k" o
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。# z; V7 o3 D% \% l7 C/ T& l
2021-8-23 23:04【会员回复】——已到账
( @; e/ _1 {2 H! e2 P2021-8-23 23:04【会员评价】——好评7 I9 m' o; d, D, q, y
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本次咨询总结：/ w, @9 Y( x8 j. m$ O+ f0 N z
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
# Q; N. B( r6 \7 ?, P [审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
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评价说明：
/ u$ L6 o7 k8 v* z, M( |1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理% U; M" @$ @' E3 x' g0 ]2 a/ @/ @( s. N
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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您好，亲爱的会员：
4 N& k% p- u8 r! g3 @8 l抱歉为您带来不便！; J9 d' W- E/ L _' |
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
8 a* S! U" Y1 V# ?6 F如果收到了，请您对这次的事务进行评价 【好评、中评、差评】: q5 L& J6 y5 U9 W% z# |( U
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评价说明：( }3 q j [$ ]$ }2 w5 @/ a2 o
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理9 j$ N4 X# ~; S2 i9 r% [& ^
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
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总在线: 9272 小时
本月在线: 15 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 13265 小时
本月在线: 206 小时
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3 n& u: L- z# @9 x5 j# ~% f
感谢您的好评 |
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