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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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【论坛ID】：收米哥
/ E8 q9 z$ ^- t$ O' ?+ [【公司账号绑定】已通过
: Q" l8 }; t1 V, y【咨询驻站客服区版规】：我已阅读确认4 B" K: F: S3 A8 @
【咨询详细说明】：) h! T; e, \) j7 \
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
8 R' O' C+ K! f# |0 R9 {% U4 y) O0 R2 R! ~ [3 {3 p
转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
+ D/ Y4 |) B. R4 C% |公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq' w* j" {2 f9 p/ L! Z. z+ p# j2 @' s
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 5 D) P1 p5 E1 W
- b' \( n, ` @* P+ o0 t好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
1 {2 D# Z+ ]0 C-----------------------------------------------------------------------------------------------------------------------
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7 p3 s1 e( s5 p7 \* G d% |跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询& s9 b# T3 j# o2 ]
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
% p. q: O# R' [( s1 t2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价2 i2 D0 d. U) k7 Q, H+ ?- v
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询; U/ O) O! G9 k( ]5 |
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' v4 L! u1 I5 }! H3 @2 t评价说明：2 @1 x2 O6 ^6 [. G# r
% X0 J( @# @# k1 E1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
) Z, r" y! h E4 u: \2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。$ J- L6 B4 j% `9 S
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
% J+ N5 C8 p' b好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
* ?# E) E0 L7 ^8 x$ l------------------------------------------------- ...
上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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天策-七玥 发表于 2021-11-6 09:53; U: F6 U3 `& k& z4 n8 z9 a
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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0 F- A% ?" X, ~ \. ]+ @; F: K我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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( B; X p" a7 Q/ P4 l& U7 ]% M, D其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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# x. @* w6 i$ s; h) N5 p& @看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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$ g+ p& @! f5 V3 o4 D3 [* @2 j您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
* u1 o! w$ R1 f6 ^4 [+ L2 ~本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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