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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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6 y( F/ a8 Z! q4 L8 \# p; f! G【论坛ID】：收米哥
4 k$ j2 j+ {8 }; X, G( w2 U" H5 \【公司账号绑定】已通过, O' _# N k: X1 _- E6 M
【咨询驻站客服区版规】：我已阅读确认
# S* m7 I% V/ X5 Q' a【咨询详细说明】：
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+ k1 r0 n9 h; d4 r4 F% S已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。% ^: ~" J- J ~6 ?5 J q
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45336 w$ O+ x* ^: W0 h" C: Z
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
; A4 d0 e# v$ s5 u6 U% r9 d) A-----------------------------------------------------------------------------------------------------------------------% j. K+ `" H# `
, j) K4 F9 G3 [+ r$ Q跟进情况更新：& _, ]2 G" z% ]( Z! |: P
0 w' y! i9 U+ \& @" Y2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询6 {- K/ ]5 ?6 R5 D+ o e
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况& ~( l7 e" b5 w2 f5 I! D
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
! q4 R8 F, l1 ~* \5 \ Z* P3 \; \2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询) m' m6 l3 k' j) a$ v1 l. Q
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h. s- F8 M" l/ R k6 @评价说明：
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: g' D4 J$ [, R! Y1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理2 J2 @. N! \6 N/ k9 c
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53+ M$ i I6 c: `5 y; U
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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. H4 ]2 Q+ s& c7 _2 S( Q# A上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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5 S) _+ z% g# }6 Z5 M5 k周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
( ?0 j0 n q6 l/ I( [6 ^& H好的，先别急哦~七玥这里帮您联系客服看一下怎么处理) A+ [; Z" F/ e2 E( P) l6 v- F3 }
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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% p. t3 U' W% u+ a ~好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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/ g" U& [9 d5 q看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间# U. O0 V. P1 M0 q% J% o k b$ M
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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