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|
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本帖最后由 版主13 于 2012-8-5 19:55 编辑
# @3 }, i) F. c8 m5 Q) k8 G- Y/ B4 V8 U4 N( p
我首存1000送250，流水是15倍，输完了剩0.2元想再存。问客服直接存款还算不算以前差的流水，客服说不算。 0 f) g8 U1 Y% B; w
于是二存1000送150，流水是12倍，这是官网写的。12倍打出来想取款，不给取，找客服发生了以下对话，对他们的专业水平和态度感觉无语。
+ N+ i( N- {" a% Y# i4 E和他们客服对话我都无语了，请求论坛直接介入吧，我想直接取款走人了。7 z! W: d3 X& @4 \) Z
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回复 5# 版主13 # C) @) H: O; I# ]5 }
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8 b- e) g! v { 好的，谢谢版主，返水是我二存红利领取后第二天到的。我当时好像就是问我的账号，领取二存后，还需要以前差的流水吗，她根本就没提到返水的事情好像，只是说可以，然后我就说马上存款。 |
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回复 天策情报局 5 I/ K" u* s* F" z2 F& k/ f
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@8 g- L" j" k/ i p0 D 这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客 ...
0 h( l, k5 c: `9 c. |5 I& W" z/ N3 Kkejingui 发表于 2012-7-26 21:39 
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8 k7 |; [& N6 x* b; B刚才已尝试交谈.具体能否处理.不能确认,因为是红利后产生问题.本身红利问题论坛不予处理.请楼主耐心等待. |
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回复 天策情报局
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这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客 ...( Y1 o$ a$ b2 P1 g& e5 Z
kejingui 发表于 2012-7-26 21:39
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) c8 ?" v6 ^2 m& F4 C之前也有会员试过这现象.刚好存第2次款遇到返水日或不知道之前返水.导致帐号余额高与原来余额.后面系统默认需要打够之前流水.: d$ y, u. E( j) @1 g8 @# ~
楼主下次切记拿优惠之后2存时之前流水是否还需要打.聊天记录也要同时留下.避免不必要麻烦.
, z# @, M- v$ v( I) y' r关于红利后续产生问题.论坛不予处理. |
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回复 2# 天策情报局
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这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客服说每天都有很多人来咨询问题的，所以聊天记录每天都删除（五天时间都没到，我估计大多数博彩网站不会每天删除历史聊天记录吧）
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这个是刚才的聊天记录，虽然是皇 冠平台，不知道为什么用这个聊天软件" q& S1 P2 V: C2 H
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这个是我的存取款记录
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: P; W F6 Q3 Y. C5 z' w5 e5 x9 }$ A这个是我的返水记录4 J1 U* v+ f, Y& R. D9 E5 |
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申明下当时我的余额是0.2元，找客服问客服说可以。现在她的意思我也不太懂，难道大概就是说本来剩0.2元就不算以前的流水了，但是我领取二存优惠到账后（7.22），然后过一天返水就到了（7.23），难道因为这个是首存优惠后投注的返水，所以还要算第一次不够的流水？哪个公司的返水不是相当于存款？甚至很多公司不用投注就可以直接取款了吧？
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首先申明下我没有辱骂金沙的客服半句，但是管理员们可以在咨询相关问题的时候以我的身份，用户名kejingui5，看看客服怎么说，来来回回就说几句话。 |
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楼主有没有保留第一次和客服说的：“0.2元余额不计算之前的流水”这段对话？ |
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