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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑 - W- e" b8 I* x! T4 O
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【论坛ID】:：yuyiyui3 U( t" q) v8 F1 G: M
【咨询公司】 ：E世博
& k9 I0 M! `4 Y: v7 Q/ m【公司账号绑定】 ：已绑定
2 y$ W! |/ S" D; r( L【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。
. v$ H A# ?. v2 N6 `+ v注：非法投注行为之定义，请您参阅【协议与规则】第11条9 r" |; W+ v! u$ u! F" s
11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。& s) G6 m L8 h% y& E
如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！/ Z, x! A' Z* z, A, g/ R. m( B, U
Ｅ世博 客服中心 敬上/ f$ M# M& M) D! E( i4 n8 x' q
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希望e世博驻站客服帮我看下什么情况，尽快帮我解决
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑
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七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的3 v4 Q. X" i: Y: l7 i+ r, d
---------------------------------------------------------------------------------------------------------------------% @& _5 e4 z4 ?
跟进情况更新：
: J- ?7 }6 {- z/ p2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服! ^- ~" `3 R/ Q- b
2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可
& H# h5 B0 e8 _- l7 H2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服
& h' K3 t3 T3 C: @( ]: d/ w2022-8-28 15:22【评价】——版主默认评价—中评
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评价说明：- Y& P8 K8 d9 b9 J" ~4 T1 X
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理- g- O# ]4 Z8 X; R+ k, u
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好( M5 E; J n0 h- r. q0 T. M
很遗憾得知您的消息
- o( s. I) V5 M( b* x u0 Re妹也协助哥哥去询问状况
; X* C3 x" [: Z$ f3 l y0 Z可惜妹妹人微言轻 实在没有权力去了解详细原因
1 e6 u* g% `5 ^若哥哥还有任何疑问，可以谘询在线客服小姐姐的
# S b) Y+ N3 p1 I) Q3 T, i还请您谅解，谢谢！ |
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哥哥您好～
- |6 u2 L2 H- E7 ?e妹家信誉哥哥是可以放心的呢！
+ e& t( n9 f/ K# r7 ]这是风控部门进行的正常程序唷，
8 A! M/ ^, P# k7 Y+ `; r. t待七天审核结束没问题就没事啦～) y* d: @! V) O+ S! I# H
咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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4 y! _) Z5 E2 ?' h* K2 {6 f
我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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4 X0 J/ B8 X7 H3 b今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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' y" S* ]" u5 h G, P彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经
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3 u$ _+ Q8 B. A" [
这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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. S) J" a" u+ A- e3 Q第七天了，还是没有任何结果 |
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E世博客服代表 发表于 2022-8-23 17:17
: q( ?; z3 C* P6 \哥哥您好～+ W+ K7 q1 P2 `4 W3 A! d7 o
e妹家信誉哥哥是可以放心的呢！9 b' G1 ^0 h2 ^& D! J9 `2 Y" z
这是风控部门进行的正常程序唷，
" Z3 v0 R2 Y' y2 d* l/ D. i好的 |
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