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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo( l. P, R$ Q1 j/ J& m6 r) }1 F6 F
【咨询公司】：E世博
; j$ P/ P! s7 Q f$ W6 x7 f2 K【公司账号绑定】：已绑定
4 ?, _9 D" Z3 Z. F4 V% t/ P【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。* W1 h+ k+ X; ]$ c- Y
咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。
- b: @- ^3 c# \$ ?, r. S 现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。
" n% s3 y$ R/ i4 a1 r; O 对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。2 G" o) |, V/ e
另外，建议提升网站安全措施，否则让人很不放心。) @: T2 \6 L0 r, }
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑
7 O5 g, Y8 ~8 R* p* v1 Z5 M' ]. j. |* C; c
好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。
q5 W% d1 ]6 p* q/ G, G--------------------------------------------------------------------------------------------------------------------
5 s N" s6 j7 H. f1 b- e跟进情况更新：
O- J2 c; P5 {- L) S2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服/ K9 ~* Z! K% n: Z( L
2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。# o0 `" `+ A9 s: k2 U8 f
2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价
! t- g0 B8 X, a5 o. o5 ]2022-10-27 14:24 【会员评价】—— 中评* I; H4 \& n: f0 c U/ }$ R( i4 @
+ n/ U6 j" U' e+ E8 C1 y2 p
评价说明：% y% `, @. e4 G6 v
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理+ J& M" c8 l! |
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好
1 n# f2 `2 R s6 c# G. Ke妹已将您的状况回报给相关单位了！
! m2 s% ^ p! B$ k! @: e请哥哥放心，公司会尽快协助您的问题的～# z3 H6 Y# Q7 @$ D( c1 _0 p& |% R7 Q3 b
由于妹妹权力有限，无法了解详细原因 :(
0 @! p* d% \6 d" K; \0 ?如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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当前离线
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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当前离线
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