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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑 " A8 l* @' }0 r4 k6 ^* |
7 s S6 E) B: v$ Z$ B* p) [【论坛ID】:：yuyiyui
; W0 u4 l2 f# G& O/ H, R【咨询公司】 ：E世博; i# Q) Q) m' X( w
【公司账号绑定】 ：已绑定
2 b) P9 M" y+ H, Z【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。$ d4 t. H3 H( m& a, q8 g8 f
注：非法投注行为之定义，请您参阅【协议与规则】第11条" Q6 Q4 i* ?5 ~$ B' _
11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。
+ W5 y7 Q" K- I$ ~& `; r如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！2 ?. l2 g5 d' ~5 E
Ｅ世博 客服中心 敬上
9 b1 _( l% F x3 J& N5 Z! V! W# [! {! N
希望e世博驻站客服帮我看下什么情况，尽快帮我解决& w3 F; M2 C1 M$ J H/ d
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑 `& H% }, z: F7 l
) ^2 \5 [% J. k) h, w5 |# z七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的
$ k+ j6 a/ H# g1 V$ M--------------------------------------------------------------------------------------------------------------------- L5 s7 m# e2 O* s" V; ~9 m
跟进情况更新：
% \2 m, M& V$ [2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服$ Y. e* |* B2 I& p; w
2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可
' F" l* O% ^: {) r2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服0 o! f Y( o/ ?; J! d' k" F
2022-8-28 15:22【评价】——版主默认评价—中评- c! L0 m2 z& W! z
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& C! V0 e2 m/ ~- a评价说明：$ L5 f$ D0 L t
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
/ v/ V% d% U4 F; Z( ]& [2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。" K6 d# h4 Z+ B0 O6 p
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哥哥您好
F. q8 ~: E0 @) N; H4 m很遗憾得知您的消息
5 X% q: [) J5 B4 A' U6 m+ f1 Z$ a+ ve妹也协助哥哥去询问状况2 }, l" g7 l9 _) U7 N6 {$ X W) w
可惜妹妹人微言轻 实在没有权力去了解详细原因% v) {1 n7 m; o0 |& l4 D
若哥哥还有任何疑问，可以谘询在线客服小姐姐的
3 ~* A6 d) Q2 q( G还请您谅解，谢谢！ |
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哥哥您好～5 p, _ p, C8 V+ ~3 [
e妹家信誉哥哥是可以放心的呢！$ |; U5 `5 H" |0 Q: ]7 I J
这是风控部门进行的正常程序唷，
; C% P6 @, ?! |: f( K$ [! X! Y待七天审核结束没问题就没事啦～
. T& Q7 ?- r4 Y咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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当前离线
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& j |+ o, t6 f* E5 F/ a好的 |
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1 u: l% E4 W5 U0 {) l8 O第七天了，还是没有任何结果 |
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/ J- y/ Y" A: ~6 a& q
这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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# E3 ]& c/ Y; B- a& a0 ^0 g彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经
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/ H/ B! d- E1 P& y今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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( D. d. B2 ]$ A! V8 v5 \* J) Q% _ W我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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