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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑
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【论坛ID】:：yuyiyui- O! o/ i% g, B- Y9 u
【咨询公司】 ：E世博
- E9 y+ u. I' O: H X2 @* V- [【公司账号绑定】 ：已绑定
6 J1 M( i4 {! i$ m. F X. ^【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。
0 t$ f! |) O2 J) A" Y注：非法投注行为之定义，请您参阅【协议与规则】第11条 x9 k0 x4 P* @) B2 `$ q8 z. a2 I9 e
11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。
& N$ ]% R" ^0 I5 ~* ^1 A如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！' { B# g6 n. X( y/ A
Ｅ世博 客服中心 敬上
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希望e世博驻站客服帮我看下什么情况，尽快帮我解决1 w: S+ U" G; C- _/ f
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑
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七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的
. W) f. Y* i% V- A# [( c% w---------------------------------------------------------------------------------------------------------------------
' q5 Y6 C' o2 w0 u* D& T" A2 m跟进情况更新：% |/ k: I$ t& q4 l# A N
2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服& S% Q' ?9 O& g: d5 M
2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可( M# s( N+ o& C. k* f
2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服
% Y2 P# T+ b b% \) R* V2022-8-28 15:22【评价】——版主默认评价—中评
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r$ f# d5 G9 M% I评价说明：
/ H. g2 z8 }2 T$ c/ w, i$ u! q1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
. c) z5 a4 G K) U$ x3 n2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。4 X7 {2 s% |, D, I7 {# c; {9 u$ a
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哥哥您好* A4 C" o; O0 A) f; J. r1 r' W
很遗憾得知您的消息
; R2 L3 @0 k% ` k0 n: |2 U- f$ Xe妹也协助哥哥去询问状况& Q# p( u) |6 Q s2 \
可惜妹妹人微言轻 实在没有权力去了解详细原因7 Z* Z) \8 e. e. D
若哥哥还有任何疑问，可以谘询在线客服小姐姐的
1 {. i$ i, _; D" M& b还请您谅解，谢谢！ |
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哥哥您好～9 S( |% f# m" v5 G
e妹家信誉哥哥是可以放心的呢！: {$ O" z) j/ F7 m
这是风控部门进行的正常程序唷，
. }, A- C8 x; }待七天审核结束没问题就没事啦～* _& Z9 U1 i: e% M
咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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' M4 u) ?3 x5 Y$ z4 R! }/ o
好的 |
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1 q0 a- c; T- y! p! S第七天了，还是没有任何结果 |
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6 S* H8 h9 ^. r7 B: v
这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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0 M6 O5 k: C" t0 a- \2 y2 S彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经* ~+ w. y9 u+ N! a
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2 { ?% p& e" @0 `
今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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- U9 G. J# M( X# g& @我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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