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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
: W5 g6 E; C: W: k$ n- I& M) S: e. h& e& X
【论坛ID】：收米哥
( I4 t" f6 x/ r# f; q, w" D【公司账号绑定】已通过
2 n0 c- J* t0 V8 F0 h3 y) S* g【咨询驻站客服区版规】：我已阅读确认/ b" u3 y9 M# c5 f
【咨询详细说明】：. B! Z3 P. i' Y# n* p
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( n( K8 b" A! C- z* @已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。, {5 S& t( Y+ G
5 n( C) M W6 b) S& c, ?4 {转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
& N) R" o; B; `6 \: j; L2 J; M公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq. R7 [* J3 m7 V4 _+ ]: E) I6 G0 p; p$ U
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 5 P. u* i" F. D
: b: d; n% O& G6 K* a6 ~& i) P9 X好的，先别急哦~七玥这里帮您联系客服看一下怎么处理9 f% B: w0 ~+ j1 Y8 X# c* {) o
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; i, v3 y! F' e: B. a8 v4 T& U9 w& G# J- f! U/ }# r1 _
跟进情况更新：( |& m! v0 S- I: W8 K( C
& ~; N: v; d: W0 u% Q h2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
- r- d) W+ n! {$ Y7 \8 e1 ~2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
b/ t. R& b a o# D2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价& \1 |+ [4 ~4 i0 {
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询. j. @; T' _9 E, K+ r; y. S% ?0 l
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' _+ U4 [# E2 I# j* B1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
9 B4 k4 B6 m7 y' F! w, u2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
5 i' @. Z# p7 ]; e好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
9 E# ]- t& }' s4 ~0 r* z, G------------------------------------------------- ...
6 [& q8 W* V- ?% z上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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K% z6 l6 I! d- x$ e0 Q0 p/ b, `2 z周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
0 {& Q$ h5 Y6 a好的，先别急哦~七玥这里帮您联系客服看一下怎么处理& ^* E7 O4 M0 l% l/ E( P, l
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3 O0 w" |5 ], S# r, U6 k我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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7 n1 Y' x0 l! d/ w: d; V/ x
好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评+ _& \0 m% Z$ K
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当前离线
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+ u! Z7 \; E9 c( |0 S; [
其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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" e7 a1 m. {* S! A# ` P- Z! o( R# N
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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9 ~; d) z" F! o! I" U* v
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
0 f. k9 V( g3 \" o+ A! S6 f' C本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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