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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 + m; h) L' q$ k- x
" l* q7 \/ w& |; B【会员论坛ID】：iwatch
9 y! ^0 b' S1 ~& @# L4 h5 y& Q【咨询公司】： 头头9 _( P- A# d1 c3 U8 l& I) W
【咨询内容】：7 }) {6 _2 c/ B9 B8 Y6 \
' k8 G! U0 {( \( T; s" o昨天在你家注册了个账号，今天参加活动存了1018。
1 [" u5 o& I( Q, U8 w& n6 C A" X1 q! E. R8 |+ [% R* a- x! j* W
中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。
3 k' g, v- V8 |( z难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？
' C4 \& v9 Y9 W9 e8 H% T2 X$ D3 a& h4 G x! \/ J
到现在还没回复我的资金的去向，真有这么难？
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1 J! \* Q+ |" r. m$ P- k# \1 ^3 [0 n1 f帮我追问一下，我转的两笔款去哪里了~ （附截图）
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9 u" ^4 z! p# i$ m
谢谢~. q) y! ]1 g6 l j
下午就找了在线客服，一直没能解决，好像很难一样？
1 K' U! }, Z- S这庄可能太小了，老板兼会计，老板娘做客服？ |
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当前离线
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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" A8 y X& U) U9 h% T& }0 ^现在已经在提款审核中，但是还是没有得到任何解释。
- O4 x, E6 @ f$ q如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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6 @1 I' n: e8 K$ m当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
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6 i- p- B7 }! c$ q这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。
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只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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当前离线
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iwatch 发表于 2017-8-15 10:554 K3 }2 B3 c7 K) A3 i Z
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
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$ `! }; b5 z7 B9 T! F这个问题绝对不是这 ...
您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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当前离线
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2 g+ Y8 K: F& r) r( N客服妹妹，我最后说一次。
3 _/ y$ n; M1 Y3 [" D0 ?昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
% D- s3 P- u9 z0 ?+ P* V5 F5 I3 g按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。
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然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。+ J1 |- x" \# l( j+ v8 w9 o/ J4 E
虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。; c6 s7 E# }% l( y; O0 B
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2426 小时
本月在线: 15 分钟
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, F3 O# v2 t+ L6 ]
资金到账了，在线客服真的很不给力。& S" d9 j s" e/ |) K
就评一般吧。 |
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