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本帖最后由 天策-瑶娥 于 2022-11-22 14:53 编辑
0 |2 E% w9 D# Y/ \, M
3 s* ~, v: W3 L7 V; ?+ }【会员论坛ID】：初中生杀庄
7 l. D2 c. @. P' @【咨询公司】：乐动体育
; T! O5 K$ ^2 y* n( u# E! G" q【公司账号绑定】：无) L! ?% d! L2 k/ w; }" e$ e
【咨询内容】：我提供了所有需要的资料 然后报纸与居住证明事先说过没有办法提供 也标注了 论坛的客服也说了可以替换其他的 但是回复的是资料不行 客服解释一下2 C( L: R" ]8 G
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当前离线
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑 3 `0 G/ Q2 R! L0 Q0 l. {
8 `! [& N1 z1 P, m$ o, E. l0 Z你好，这边会帮您联系驻站客服，给您提醒一下，咨询区是让会员有多一个渠道联系客服，不会强制公司客服前来回。
% Z7 \: z" J$ c: E5 m5 x7 I7 ~. O# G7 A
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) T( U; D1 e7 E/ C跟进情况更新：
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2022-11-22 08:28【版主回复】——版主-瑶娥接受咨询并转达客服
: H+ c+ @- S0 c2022-11-22 18.10【客服回复】——客服告知楼主依照邮件内容给予相关部门其他需审查资料，如无法提供，于邮件内告知并请相关部门提供备用资料审核 r* |. G1 G& u% x- S; j
2022-11-22 23.30【版主回复】——版主要求会员对本次咨询进行评价
1 `+ h9 n+ n( v5 R P8 K2022-11-24 16.42【版主回复】——超过48小时未评价，默认【中评】
+ _5 p- V( c n2 q8 d% ]/ X6 Q6 g% A- s2 L. O* y% v
评价说明：
$ s8 n j3 A$ y1 r( k4 z g' ~7 T1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
4 h/ i- H, X% d8 m# k6 R% I2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。% e, z2 L2 H# [1 v4 s
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当前离线
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我与11月7日发送邮件，客服11月17日回复的我。 |
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当前离线
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我用流水单替代了居住证明 机动车销售证明替代了报纸 我都说明了 报纸是买不到不是不买 居住证明因为居住在本地与户口簿同一个地方 无法开具 |
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当前离线
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0 u" `9 B9 O/ O( h$ G* H0 h+ t论坛驻站客服 明明都说了可以替换 然后现在又这样 到底是什么个意思 |
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; m9 i# j6 z7 |+ \' r8 s
楼主有没问什么原因不能替换，或者刚好楼主替换的资料是不对的或不符合的，还是楼主再去询问一次。 |
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当前离线
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楼主在这提醒一下，我们咨询区有咨询发帖格式的哟，不然帖子将会移到违规区。这次瑶娥已经帮您更改了 |
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您好，请依照邮件内容，给予相关部门其他需审查资料，如无法提供，请于邮件内告知，请相关部门提供备用资料审核 |
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当前离线
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5 z& L& h! o% k2 r" i, M0 e3 x7 ?3 a) U
谢谢客服回复 |
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当前离线
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楼主，客服已经回答您了，楼主根据客服说的完成吧，在这还请您为本次的咨询做出评价中评、好评、差评。谢谢！; \5 p& D9 H1 N0 F2 ~; ~
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 12432 小时
本月在线: 166 小时
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑 + @) ?2 ?# O8 [
2 e# L4 V6 e1 D3 Y: m4 ]+ W" B% o I
您好，由于楼主超过48小时未给予评价，版主这里默认评价为【中评】并提醒您若多次发咨询主题，但从不进行主动评价，论坛不再受理其咨询事务，请您注意一下哦，谢谢！ |
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当前离线
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