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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
! O* ]. ~* r2 f7 S目前等待中 有经验的老哥过来说一下这种情况有遇到过没, B/ Q( z3 H& z9 h: h8 c5 Q
# `5 l. h5 t: ~; w% o& o- K2 l, e| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
" Y5 k2 U' s1 x( H* b |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑
q7 Z5 q5 _& ?6 X9 X. N9 Q2 G2 G5 f- H4 t1 [/ ]- z: h
亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈
0 T4 C- j' y8 k6 N, R----------------------------------------------------------------------------------------------------------------------
2 M, N& Z# r+ J, V- R! z m" Y; Z跟进情况更新：- V6 k3 E& @. ~# U' Y0 ]" b! W
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服/ B! L- r- \, D' G
2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可* D1 H! k+ f, q
2023-11-8 13:30【会员评价】——好评结束本次咨询
1 b6 e: a* U" R3 P/ v& W- E* u+ I! c" H3 y6 `7 M$ F) \
评价说明：
- V# X! G; j! e, a- ?1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理+ A! \9 c7 k {$ B# q! h
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。5 D$ l' b7 ~3 E, a
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2 i2 }9 s/ P: ~$ ^) {0 _你好，这边没有收到您的邮件哦。9 c, k" @$ L! R4 u3 W E, q, m, f I3 t
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。2 M0 V I: ~ F) O S" T% U$ z
您只需提供身份证件【正反面即可】; Q) _0 f& [# u1 M
$ i. ?2 ?; n: Y, r* M
这边可以私发我您发邮件的截图嘛？ |
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1 D% l, v) @4 e' O h
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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12BET客服代表 发表于 2023-11-8 09:09, B m G4 ~! o# Z2 t0 t
你好，这边没有收到您的邮件哦。
/ H# \2 L. U4 A+ @; b5 J& U我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
, c8 c* \, G L; l, z1 c您只 ...
如何私发给你 |
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我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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: X3 V! O9 Q* p, K. [: o
好的 在线等 |
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1 y, ?, h' c# D& x# L. |$ E# A6 R已经发送了 收到了没 |
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& K! {5 l( g1 v. z
怎么和你私信 |
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* t( \! b" x! U% Y8 d; j N& b
我在论坛无法给你发送短消息 只能阅读你发给我的 |
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# v9 ^$ E; A0 l; \; T6 h
我的权限不够 |
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还是没收到哦，我让客服联系您了 |
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8 @0 H, D9 o8 T% W% U5 l
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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, A5 f% E+ l, Z4 r" R0 y9 ~- d客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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9 @& T3 M+ l) v: @5 P3 e( u您好这个与账户资金无关的，
* k8 H/ k3 f/ z% [7 X为了客户资金安全及避免洗钱活动
' z5 f- {# w( k* F+ t" x我们一般都是由系统随机抽查的以确保是本人进行游戏
$ r9 i) c4 V, q这样一来可以减少资金冻结事件; \5 }! A; M1 }9 U
希望您理解及配合 |
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